Terms of service

1. Company Information

Company Name: NaoLyte Ltd
Company Number: 16522477
Registered in: England and Wales
Registered Office: Harben House, Newport Pagnell, MK16 9EY
Email: legal@naolyte.co.uk

2. Nature of Products (Food Supplement Compliance)

NaoLyte Ltd products are sold as food supplements.

Food supplements are intended to supplement the diet and should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.

Products are not intended to diagnose, treat, cure, or prevent any disease.

If you are pregnant, breastfeeding, taking medication, or have a medical condition, consult a healthcare professional before use.

3. Returns & Refunds (Perishable Goods)

Due to the nature of food supplements, we do not accept returns for change of mind, opened, unsealed, or used products.

We will accept returns and provide refunds or replacements for products that are faulty, damaged, or not as described, provided we are notified within 30 days of delivery.

4. Privacy Policy

We are committed to protecting your personal data.

Information we may collect:

  • Name, email address, billing and delivery address
  • Payment details (processed securely by third parties)
  • Website usage data

We use your data to:

  • Process orders
  • Communicate with you
  • Improve our services

We do not sell your personal data.

You have rights under UK GDPR, including access, correction, and erasure of your data.

5. Cookie Policy

Our website uses cookies to:

  • Ensure proper functionality
  • Analyse traffic and performance

You may manage or disable cookies through your browser settings.

6. Disclaimer

All content on this website is for informational purposes only.

Nothing on this website constitutes medical advice.

Always consult a healthcare professional before using food supplements.

7. Governing Law

All policies are governed by the laws of England and Wales.